Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

1.1 Personal Information

Personal information is information that can be used to identify you. Depending on how you interact with us, this may include your full name, email address, phone number, company name, job title, and information you submit through forms (for example, project requests).

1.2 Usage Data

We may automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, pages viewed, time spent on pages, and other technical information.

1.3 Cookies and Similar Technologies

We may use cookies, web beacons, pixels, and similar tracking technologies to access or store information. You can control cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries and support requests.
• Preparing proposals, quotations, and invoices upon request.
• Improving the quality, performance, and security of our services.
• Sending administrative information and important service updates.
• Complying with legal obligations.

3. Legal Bases for Processing (Where Applicable)

Where required by law, we process your personal information based on one or more legal grounds:

• Your consent.
• Performance of a contract or steps prior to entering a contract.
• Compliance with legal obligations.
• Our legitimate interests (for example, improving our services).

4. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following situations:

• Service providers: With trusted third-party vendors who perform services for us (e.g., hosting, analytics, customer support).
• Legal requirements: If required to do so by law or in response to valid requests by public authorities.
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition.

5. Data Retention

We keep your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable technical and organizational security measures to protect your information. However, no security system is impenetrable, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place where required.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your data. To exercise your rights, contact us using the details below.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective date" and will be effective as soon as it is accessible.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@zerixa.co.tz
• Email: support@zerixa.co.tz
• Phone: +255 74271 0054 / +255 613 976 254
• Location: Mwanza, Tanzania